Payments: CoreGo POS
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      1. CoreGo Help
      2. Troubleshoot
      3. Payments: CoreGo POS

      POS login screen is blank

      POS login screen is blank (only the pin code and mid info is displayed)

      1. Does the signal logo appear in red?
        a. Yes, see instructions network problem help
        b. No, see the next step.
      2. Clear the storage space (see instructions)
        1. Did this help?
          1.  Yes, problem solved
          2.  no, see the next steps
      3. Please check that the device has the right VHQ parameters (check VHQ manual)
        1. Are the parameters correct?
          1. No, please download the correct parameters again
          2.  Yes, see the next steps
      4. Download the software again for the device
        1.  Yes, problem solved
        2. If not, contact Verifone support